ST3500320NS Barracuda ES.2 staying busy

[mekaniq]

We have a ST3500320NS Barracuda ES.2 staying busy. We tried to solve this problem by same method as 7200.11 F3 architecture drives (LED problem + translator) but it does not work, can you please help asap?

[datahelp]

We had similar problem with this drive. The drive was from hp PC with HP12 fw. We updated fw to Seagate one and it has solved the problem.

[mekaniq]

This drive is also from HP server but with Seagate fw SN15. However, Seagate firmware update utility does not see this drive at all, so we were unable to apply firmware.

[Pablo]

We had similar problem with this drive. The drive was from hp PC with HP12 fw. We updated fw to Seagate one and it has solved the problem.

Hi Datahelp:

What firmware are you used to update drive?

[poehere]

The new update is out, Maybe try to get them and install them. I see more drives now with the new update and drives with this problem before are now seen by pc3k. Check your download box for the new update or contract tech support direct. Install and then try again.

[steven]

pls put an update if the new update can do this JOB

Thanks

[Pablo]

Hi!

I have a Seagate Barracuda ES.2 250Gb

ST3250310NS
fw: HPG1

The PC3000 recognizes it but with these parameers:

Model: ST_M13FQBL
Serial: QNR_BFW
Firmware: 11291209
Capacity: 3.86 Gb

Somebody have similar case? What can I do?

This drive have HPG1 fw, does PC3000 supports it?

[steven]

i think PC3Km ust support this drive,..

Change your Cable.. maybe it is because of bad contact or bad cable

[Pablo]

The cable is Ok. Thanks.

I see next:

the PCB disconect from HDA and conect to PC3000 shows the same parameters.

Another PCB form functionally same model disk disconect from HDA and conect to PC300 also shows the same parameters.

[steven]

is this only happen when u ataach it to PC3K...
How BIOS detect this Drive

[Pablo]

Hi Steven.

you're right.

When I attach this drive to PC, BIos detect it like: GB0250C8045 that matches to the HP MODEL.

[steven]

i think maybe this is something new for OEM Drive....

what is the model of this DRIVE...
GB0250C8045 0r ST3250310NS...
seem have double ID.. I dont think so

I ever see 72.10 Seagate with Model ST3250310AS.... Seagate NHAWKPLUS2HD... ST3250310AS Vs ST3250310NS...
maybe put a Pic is better

But very strange

[Pablo]

There's a picture of disk label.

This is an HP's PC internal disk, and have Hp firmware (HPG1) and own Hp parameters.

[steven]

first time see Drive with Double iD....

[GURU]

Model: ST_M13FQBL
Serial: QNR_BFW
Firmware: 11291209
Capacity: 3.86 Gb

It's the default parameters for that PCB.. Much like WD M when you see something like

mammoth
s/n xyz

etc